Professional Services: Understanding Our Project Timelines

At WorkWave, we're committed to delivering exceptional professional services that help you maximize the value of your software. We understand that planning is crucial for your business, and we aim to provide clear expectations regarding project timelines for both consultancy and implementation. This can include training, implementation of a new module, health checks, data imports, integrations, reporting requirements and many many more.

Typical Lead Times for Consultancy Engagements:

For smaller consultancy engagements, such as Health Checks, configuration amendments, specialised training, or data imports, we typically aim to schedule your session within 2 - 4 weeks of your request confirmation. This allows us to assign the most suitable expert to your requirement.

Typical Lead Times for New Implementations or Existing system extensions:

Implementation projects, by their nature, are more comprehensive and their timelines can vary significantly based on the complexity, scope, and specific requirements of your organisation. However, as a general guideline:

  • Standard Implementations: For typical implementations of our SaaS software, you can expect the project to commence within 3 - 4 weeks of contract signature. The overall duration of the implementation itself can range from 12 - 26 weeks, depending on the modules, data migration, integrations, roll out and user training involved.

  • Complex Implementations: Larger or more intricate projects involving extensive customisations, multiple integrations, or significant data migration may require longer lead times for commencement (e.g., 4 - 6 weeks) and a more extended project duration (e.g., 26+ weeks).

Factors Influencing Project Timelines:

Please note that the actual lead times and project durations can be influenced by several factors, including:

  • Project Scope & Complexity: The breadth and depth of your requirements.

  • Data Readiness: The state and volume of data requiring migration.

  • Resource Availability: Both WorkWave's professional services team and your internal project team.

  • Client Responsiveness: Timely provision of information, feedback, and approvals.

  • Integration Requirements: The number and complexity of third-party system integrations.

Next Steps:

To get a precise estimate tailored to your specific needs, we encourage you to speak to your Account Manager.


TEAM Software by WorkWave EMEA Head Office

Unit 1, Waterfront Business Park
Brierley Hill
West Midlands
DY5 1LX
+44 (0)370 626 0400

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